Privacy Policy — Red Weaver Designs

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Red Weaver Designs (“we”, “our”, or “us”) is a Kenya-based design company inspired by over 20 years in the country. Our collections celebrate Kenyan wildlife, landscapes, and artisan craftsmanship. We are committed to protecting your personal data and respecting your privacy in accordance with the Kenya Data Protection Act (DPA) 2019 and applicable international standards.

By using our website, you agree to the practices described in this policy.

1. Who We Are

Red Weaver Designs

A Kenyan company creating sustainable, artisan-driven design collections celebrating the country’s wild beauty.

Website: https://redweaverdesigns.com/

Email: [email protected]

Data Controller: Red Weaver Designs (Kenya)

2. What Personal Data We Collect and Why

2.1 Personal Information You Provide

When you contact us, subscribe, or make a purchase (if applicable), we may collect:

  • Name

  • Email address

  • Phone number

  • Address (for orders)

  • Any optional information sent in messages

This information is used to respond to enquiries, fulfil orders, and provide customer support.

2.2 Website & Analytics Data

We may collect technical information such as:

  • IP address (anonymised where possible)

  • Browser type and device information

  • Pages visited and time spent on the site

This helps us improve the website and offer a better customer experience.

2.3 Cookies

Our site uses cookies for:

  • Essential website operation (WordPress cookies)

  • Analytics (e.g., Google Analytics)

  • Remembering user preferences

You may disable cookies in your browser settings.

2.4 Embedded Content

Some pages may include embedded content (e.g., Instagram feeds, videos, maps).

These may behave as if you visited the external site directly and could collect data based on their own privacy policies.

3. Legal Basis for Processing (Kenya DPA)

We process personal data under the following legal bases:

  • Consent — provided when you contact us or subscribe

  • Contractual necessity — to fulfil an order or service

  • Legitimate interest — to improve our website and protect against fraud

  • Legal obligation — where required by Kenyan law

4. Who We Share Your Data With

We do not sell your personal information.

We only share data when necessary with:

  • Website hosting and security providers

  • Payment processors (if you offer e-commerce)

  • Email newsletter services (if used)

  • Analytics providers

All partners follow recognised data protection standards.

5. How Long We Retain Your Data

  • Contact form messages: up to 12 months

  • Account or order information (if applicable): as long as required by law or business necessity

  • Analytics data: typically 26 months

  • Cookies: varied durations depending on type

6. Your Rights (Under Kenya’s DPA 2019)

You may:

  • Request access to the data we hold

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing of your data

  • Request data portability (where applicable)

To exercise these rights, email [email protected].

7. How We Protect Your Data

We use appropriate technical and organisational safeguards, including:

  • SSL encryption

  • Secure hosting infrastructure

  • Restricted access to personal data

  • Regular updates and security monitoring

8. International Transfers

As a Kenyan company serving customers worldwide, your data may be processed or stored outside Kenya (e.g., by international hosting providers).

We ensure all transfers follow legal safeguards and industry best practices.

9. Children’s Privacy

Our website and services are not directed at children under 16.

We do not knowingly collect personal data from minors.

10. Third-Party Services Used by This Website (If Applicable)

These sections can be customised depending on your WordPress setup:

10.1 Contact Form Plugins (e.g., Contact Form 7, Gravity Forms)

We store submitted information only for customer service purposes.

10.2 WooCommerce (if you run a shop)

We collect order details, shipping information, and transaction data necessary to fulfil purchases.

10.3 Akismet Anti-Spam

Used to filter spam comments.

10.4 Analytics & Tracking Tools

Such as Google Analytics, Pixel, etc., which collect anonymised usage data.

(Just tell me your plugins and I’ll tailor these!)

11. Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will appear on this page with a revised update date.

12. Contact Us

For any privacy-related questions:

Red Weaver Designs

Email: [email protected]